In general, no refund will be given until and unless the Website determines that it is appropriate to return the transaction money. If a transaction is disputed by the account holder for any reason by the Network, is determined to be fraudulent, is determined to be in violation of this Agreement, or we have any reason to believe that the transaction was not carried out in good faith, it may be reversed or charged back to the account.

In the event that a transaction fails on the site due to technical difficulties, users will be refunded. In such a circumstance, the User can expect a complete refund into his account within 5-7 business days, less any applicable service costs. Please be aware that any refunds issued will only cover the cost of the transaction minus any fees assessed by the payment gateway and any applicable taxes.

The Website reserves the right to deduct the transaction amount from your account for any transaction that generates a chargeback.

The Website reserves the right to postpone your subsequent bill payments if your account has any chargebacks that are still undergoing settlement.

Among the many examples of items or deals that cannot be refunded are:

• Governmental or regulatory bodies may levy a variety of fees, penalties, and taxes.
• You are responsible for any unauthorized use of your account that results from your carelessness, such as the disclosure of your account information or the loss of your login credentials.
• Any business dealings that break the law or violate our agreements.

If the website determines that there is a significantly increased risk of a chargeback occurring on these transactions, the website retains the right to withhold from your account the amount of one or more transactions. You can also be charged by the website for any dispute, refund, or chargeback you have.

The Website maintains the right to suspend your account if it receives a disproportionately high number of chargebacks.

• Account suspension,
• Increased processing costs,
• A block on bill payments,
• Increase the waiting period before paying out your bills,
• Start a rolling reserve.

As punishment for misusing the platform, the Website reserves the right to charge Users, including users and Service providers, a "Penalty fee" to cover the costs of the investigation, administrative management, and legal advice.